Privacy, clearly explained

FIO is an independent digital studio based in the Netherlands.

For the purposes of applicable data protection law, the data controller is:

[Legal name / business registration details to be completed before publication]

Contact

hello@byfio.nl

Website

byfio.nl

When you contact FIO through the Start a Project form, we may collect:

• your name
• work email address
• company name
• current website, if provided
• the type of service you are interested in
• project investment range
• preferred timing, if provided
• information you provide about your business, project or website
• any additional information you choose to share

We may also process limited technical information necessary to operate and protect the website and inquiry form, such as information used for security, spam prevention and request handling.

We use information submitted through the website to:

• review and respond to inquiries
• understand your project or business needs
• determine whether and how FIO can help
• communicate about a potential project, FIO Audit or ongoing service
• protect the inquiry form from spam, abuse and duplicate submissions
• maintain the security and reliability of the website

We do not use information submitted through the project inquiry form to automatically subscribe you to marketing communications.

Depending on the context, FIO processes personal information because it is necessary to take steps at your request before entering into a contract, to perform a contract, to comply with legal obligations, or because FIO has a legitimate interest in responding to inquiries and operating and protecting its website and services.

Where consent is legally required for a particular type of processing, we will request it separately.

FIO uses trusted service providers to operate its website and communication infrastructure. These currently include:

Google Workspace

Used for business email and communication.

Resend

Used to securely deliver website inquiry notifications.

Lovable

Used to build, host and operate the FIO website and its server-side functionality.

These providers may process limited personal information on FIO's behalf where necessary to provide their services.

FIO does not sell personal information.

Some technology providers used by FIO may process or store information outside the Netherlands or the European Economic Area.

Where required, appropriate safeguards are used for international transfers of personal information in accordance with applicable data protection law.

FIO keeps personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, managing potential or existing client relationships, meeting legal obligations and resolving disputes.

Information from inquiries that do not lead to an ongoing business relationship will not be kept indefinitely.

Depending on applicable law and your circumstances, you may have rights relating to your personal information, including the right to:

• access your personal information
• correct inaccurate information
• request deletion
• restrict certain processing
• object to certain processing
• receive certain information in a portable format
• withdraw consent where processing is based on consent

To exercise a privacy right, contact: hello@byfio.nl

We may need to verify your identity before completing certain requests.

FIO takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration.

Website inquiries are transmitted through a secure server-side process. Email delivery credentials and other sensitive infrastructure secrets are not exposed to the public website.

No method of electronic transmission or storage can be guaranteed to be completely secure.

FIO does not currently use advertising or profiling cookies. If analytics or other non-essential tracking technologies are introduced in the future, this policy and any required consent mechanisms will be updated before those technologies are enabled.

We may update this Privacy Policy when our services, website or legal obligations change.

The latest version will always be published on this page, with the date of the most recent update shown above.